Shipping policy

 

 

Where we ship to?

US mainland.
Unfortunately, we cannot deliver to the following areas for now:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Europe
13. Armed Forces Pacific

 

 

Shipping methods

Normally the orders will be fulfilled by Amazon. Enter your tracking number to see the tracking details here!
Please note: we do not ship to PO Boxes at this time.

 

 

Shipping FAQ

When can I receive my order?

We promise a 2 to 5 business days delivery for average orders. 

Please note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

 

 

How do I track my order?

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

To look up the status of your order, click here!

 

 

Why is my order not being delivered in the time estimated?

Shipping estimates are provided by Amazon Logistics. We have been advised that dispatch may be taking a little longer due to COVID-19 safety protocols. Please kindly allow extra time for shipping delays.

 

 

How do I return an item?

For more information on how to return an item, please visit our Returns & Refunds page.

 

 

How can I change the delivery address of my package or cancel the order after it has been shipped out?

We’re unable to make any changes to your order once you’ve hit the ‘place order’ button, this includes the following:

1. Changing the item
2. Delivery/billing address
3. Adding items to your order

 

 

Please confirm your order before checking out.

Feel free to contact our Customer Service team at customercare@letsfit.com.

 

 

Note: Affected by Covid-19, there will be some delay on the delivery.